SAFE & HAPPY
STAY SAFE
Health and safety of guests, employees and suppliers is our priority. We care so that you can enjoy a worry-free holiday. Make your room your space!
- PREVERISK Certificate of health & safety compliance.
- Faithful to WHO recommendations and local laws.
- Constant sanitary controls to guests, employees and suppliers.
- 24/7 on-call medical service and isolation protocols.
- Trained staff equipped with protection measures.
- Public areas disinfected regularly
- Hand sanitizer dispensers in public areas
- New cleaning systems to disinfect rooms (villas, suites, apartments)
- Intensified maintenance and cleaning of swimming pool, terrace and furniture.
- Disinfection of chairs and tables after every use
SEPARATE but TOGETHER
We will always be here to assist you but now respecting a 2-metre distance between us.
- Respect 2 metre distance between guests and staff. Make use of a face mask when this is not possible.
- We maximize the use of outdoor spaces and ventilate indoor areas regularly.
- Marked circulation for queues
- Increased space between dining tables and chairs
- More space between sunbeds and new areas to relax
- Supervised distancing while using the pool
- Revised entertainment activities for adults and children with distancing and disinfection of utensils.
NEW TECH
Inventing mínimum contact
- New on-line check-in procedure
- Priorization of payment by contactless credit card
- Pre-paid credit for hotel consumptions
- Paperless philosophy with use of QR codes for hotel information and restaurant menus.
FLEXIBLE & FREE
In these times all your bookings are flexible and can be modified if needed.
